Tropical Storm and Hurricane Resources

• Storm Preparation
• News 13 Hurricane Center
• Local Radar
• Current Forecast

Bright House Networks has built a strong, state-of-the-art network system that makes it highly reliable and durable. Bright House Networks has constructed a digital and fiber optic network in its nine county service area that represents the best the industry has to offer today. Besides serving as a strong foundation on which to offer customers the latest communications and broadband technology, the company's network infrastructure is built to survive Florida's hurricane season and other threats from nature. To do that, the network has redundant systems and battery backup so service will not be interrupted.

Below are some helpful resources. Please note that the following information is subject to change at any time.

Red Cross of Central Florida General Information:
Mailing Address: P. O. Box 536726, Orlando, FL 32853
Phone Number: (407) 894-4141

Orange County Building Department: (407) 836-5541

For Suspicion of Fraud within Orange County, please call the Consumer Fraud Unit at: (407) 836-2490 or the Better Business Bureau at: (407) 621-3300

For all other counties, please contact the Florida Department of Business and Professional Regulation at: (850) 487-1395

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Carbon Monoxide Warning

NEVER use a camping stove, lantern, generator, or charcoal grill in enclosed or partially enclosed spaces.

Locate the unit outdoors and away from doors, windows, and vents that could allow Carbon Monoxide to come indoors.

Install battery-operated Carbon Monoxide alarms or plug-in Carbon Monoxide alarms with battery back-up in your home, according to the manufacturer’s installation instructions.

Test your Carbon Monoxide alarms frequently and replace dead batteries.

If you start to feel sick, dizzy, or weak while using one of the above items, get to fresh air RIGHT AWAY. DO NOT DELAY. Carbon Monoxide can rapidly lead to full incapacitation and death.

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• Brevard County: (321) 637-4070
• Flagler County: (386) 437-8202
• Lake County: (352) 343-9732
• Marion County: (352) 369-6807
• Orange County: (407) 836-3111
• Osceola County: (407) 343-4111
• Seminole County: (407) 665-2650
• Sumter County: (352) 793-5346
• Volusia County: (866) 345-0345

Damage Assessment

For Orange County Only: Orange County will deploy Damage Assessment Teams to evaluate residential properties impacted by a storm. If you have any questions about the damage assessment of your home, please call the Orange County Building Division at (407) 836-5581.

All other counties, call (866) 438-4636

Report property damage to your agent or insurance company. If unable to reach your agent call the Florida Department of Financial Services at (800) 22-STORM.

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Disabilities

Contact your health provider; or call the county special needs number:

• Orange County: 211 or (407) 836-7870
• Osceola County: (407) 343-6942
• Seminole County: (407) 665-8001
• Lake County: (866) 438-4636
• Brevard County: (321)637-6670
• Volusia County: (386) 254-1500
• Marion County: (352) 622-3205
• Flagler County: (386) 437-8202
• Sumter County: (352) 569-6000

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To make financial donations, please call (866) GET-INFO or (800) HELP-NOW.

You can also make a secure donation online by using the online donation form at: https://american.redcross.org.

Mailed donations can be sent to:
American Red Cross of Central Florida
Disaster Relief Fund
PO Box 536726
Orlando, FL 32853-6726

The State of Florida has established a hot line for donated goods, services and money. Please call (800) 354-3571 (available until further notice).

• By Check - Make your check to the order of American Red Cross of Central Florida and write "Progress Energy" on the memo line. Send it to P.O. Box 536726, Orlando, FL 32853
• By Credit Card online - go to centralflorida.redcross.org and click on the Donate link. Select "Donation/American Red Cross of Central Florida" and write "Progress Energy" on the comments field
• By credit Card by phone: Call (800) HELP-NOW

To make food donations:

• Salvation Army: (407) 423-8581
• Second Harvest Food Bank: (407) 295-1066; 2008 Brengle Avenue
• Christian Service Center: (407) 425-2523

For the following donations, The Red Cross does not currently accept these types of donations. However, the agencies that do are listed below.

To make furniture and appliances donations:

• Mustard Seed: (407) 875-2040

To make clothing donations:

• Christian Service Center: (407) 425-2523
• Goodwill Industries: (407) 857-0659

To make pet food donations:

• SPCA (Orange County): (407) 351-7722
• SPCA (Seminole County): (407) 323-8685

To make baby food donations:

• BETA: (407) 277-1942 and/or (407) 277-1943; 4680 Lake Underhill Road, Orlando, FL 32807

To make cleaning supplies and paper products donations:

• Salvation Army: (407) 423-8581

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Elderly Assistance

Seniors needing assistance in recovery or have had medications lost should call 211 or (800) 963-5337.

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Emergency Management By County

• Brevard County – (321) 633-1770
• Flagler County – (386) 437-8202
• Lake County – (352) 343-9420
• Marion County – (352) 622-3205
• Orange County – (407) 836-7870
• Osceola County – (407) 343-6942
• Polk County – (863) 519-7300
• Seminole County – (407) 322-4795
• Sumter County – (352) 569-6000
• Volusia County – (386) 254-1500

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Federal Emergency Management Agency (FEMA)

The Florida Division of Emergency Management can be contacted at (800) 342-3557 or (800) 621-3362 as well as their website at www.floridadisaster.org. Speech or hearing impaired may call (TTY) (800) 462-7585.

For use ONLY by people in designated federal disaster areas. For complete info http://www.fema.gov/about/process.

Be prepared to:

• Give the street address of your damaged property
• Your current mailing address and a telephone number where you can be reached in the event you have been forced to relocate
• Your Social Security Number
• Your household’s approximate gross income at the time of the flood or, if you are reporting business damages, the gross income of the business
• Information on the type of insurance coverage you have, particularly flood insurance
  

You can then make an optional visit to a Federal Emergency Management Agency (FEMA) Disaster Recovery Center to receive more information after you have registered by phone. There you will find local, state, federal, and voluntary agencies that may be able to assist you.

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Please contact 211 or (407) 839-4357 (Orange County).

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Generators

As you run your generator, keep in mind many fuel stations could also be without fuel and power. A good practice to conserve fuel is to run your generator for four hours and turn it off for four hours.

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